COVID-19; What are charities doing?

Addiction Resource

How Covid-19 has Affected Substance Abuse:

Allergy UK

Coronavirus and Allergy – FAQs

Age UK Wirral

Asthma UK has released a blog post with advice for people with asthma.

Bereavement Service:  0800 731 0469. They will deal with everything. Full details are on

The British Heart Foundation has published guidance for people with health problems.

Cancer charities have worked together to produce information on covid-19 for anyone affected by cancer.

Carers UK has issued recommendations for carers.

Citizens Advice Wirral are pleased to continue to deliver information and advice to Wirral residents. Our Ask Us Wirral information and advice service is being delivered by phone or email and includes specialist benefits, debt and housing advice.  To access Ask Us Wirral phone 0300 33 00 111 Please note the phone lines are likely to be busy and you may need to leave a message and our team can get back to you. If you can’t get through on our local number, you can try national Citizens Advice number 03444 111 444 You can also fill out our webform For Information about sick pay, your rights if you are off sick, self-isolating or home working and other useful information about what Coronavirus what it means to you go to If you have now become unemployed or are self-employed but your income has dropped please call our Help to Claim team on 0800 144 8 444. Our Social Prescribers will continue to provide wellbeing support over the phone and by email (not shopping/picking up prescriptions). To access support from our Social Prescribers email – details above.

Crea8ing Careers – We are working with our service users to provide support. All existing WhatsApp support groups and contacts will continue to provide support: Wellbeing checks, Information and reassurance, Assistance with shopping and deliveries, Online social get-togethers and virtual activities Message, PM or call on 020 3143 4824

Cruse Bereavement – If you have been bereaved by the virus. You can contact our helpline – 0808 808 1677. The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm.

The Cystic Fibrosis Trust and Primary Immunodeficiency UK have each issued advice and support. 

Diabetes UK has provided an updated information page for people living with diabetes.

Doctors of the World have shared Covid-19 advice for patients in 20 languages which were produced in partnership with the Red Cross, Migrant Help and Clear Voice.

Energy Projects Plus – We’ve been delivering free energy efficiency training to frontline workers through our Big Energy Saving Network project. Due to the COVID-19 pandemic, our remaining sessions were cancelled so we’ve turned our training into an e-learning module: which can be completed on any computer, or even on a smartphone, meaning it’s perfect for people working from home.

Full Fact has generated a fact check page on Covid-19 to help dispel any false information.

Glass Door is emphasising the importance handwashing and has boosted their stock of hand gels kept in their vans that move between shelters. Pathway

Heart of Egremont Community and Heritage Centre, Guildford Street Egremont is remaining open whilst we can. We also have a social supermarket,  Egremont Corner shop open from 10 till 2 pm, Monday to Friday. We are trying to coordinate food parcels and maybe hot food to distribute, but as things change daily, so will our operations.

Housing Justice has issued specialised advice to homeless shelters., a commissioned online counselling and emotional wellbeing service for young people on the Wirral. 

Listening Books – We do still have funding available to offer free memberships to people living in Merseyside who are eligible for the service (have an illness, disability, learning difficulty, or mental health condition which affects reading or holding books). Our online downloading and streaming service is available 24/7 though and members can borrow 2 titles at a time and up to 10 per week if they choose to return any early. Audiobooks can be streamed over WiFi on computers, laptops and tablets and also downloaded to these devices and smartphones.

The Hive

The new lockdown and revised guidance means we have had to change our programme, but please be assured that the team at The Hive continue to work seven days a week to support young people in every way we can;

  • Mentoring and one-to-one support for young people.
  • Support group activities on site for maximum 15 at any time on an invitation only basis.
  • Outreach work throughout the borough, engaging with young people who are out on the streets.
  • Isolation pack deliveries which include sports, art & craft or cooking supplies supported by online videos to follow at home and ‘phone contact.
  • Online activities and daily social media advice for young people, including Live chat sessions with the Youth Work team.
  • Deliveries of activity packs which include art and craft items, and sports items such as football and resistance bands for home exercise.
  • Food hamper, hygiene supplies and other essentials deliveries for vulnerable young people and their families.
  • Free, hot lunches (for young people to collect from the Youth Zone)
  • Dedicated ‘talktothehive’ email address which is monitored on a daily basis for any questions and requests from young people and their families.

If you need help or support from our team during this time, please email or send a message on our social media platforms. 

Facebook @WirralYouthZone 

The National Eczema Society has offered advice on handwashing techniques for people with eczema and other skin conditions.

Overcoming MS – A knowledge hub offering advice for those who have Multiple Sclerosis, covering what special precautions they should take, personal case studies, useful resources, and (rather importantly) positive stories about how people are making the most of the current situation. The hub itself can be found at the following link and we’re going to be adding to it on pretty much a daily basis.

SignHealth has created British Sign Language videos to help deaf BSL users either working in charities or receiving support.

Rapid Response North West, have set up a new service, “Shop Assist”, to collect people’s shopping and deliver it to their doors.  The contact number for anyone who wishes to speak to them regarding delivery services they need is:  0800 009 6573.  Enquiries can also be sent to:

Rehab4Addiction have set up a mental health blog, for people with addictions during the Coronovirus outbreak.

Carers – please click the link below to tell Wirral Carers Health and Wellbeing service about your concerns and support needs during this period of Coronavirus/Covid-19 emergency government restrictions and we will contact you to see how we can help.

Ark Behavioral Health, a center accredited by The Joint Commission considered to be “The Gold Standard” of rehabilitation care. Our organization knows everyone’s situation is unique and deserves personalized, evidence-based treatments.  Covid-19 has impacted the lives of many in 2020. Unfortunately, that also includes the increase of those struggling with substance abuse and mental health by a staggering 40 percent according to the CDC. For that reason, we created a resource page, that shares valuable information for those seeking help while battling addiction and co-occurring conditions. 

On this page, you’ll find information on:   The effects of the COVID-19 pandemic on mental health and substance use;    List of mental health and addiction resourcesFrequently asked questions (FAQ) about telehealth;   Caring for a loved one who is struggling

Wirral Debt Advice

Wirral Maternity Voice’s is sharing up to date NHS, Royal College of Gynaecology and Royal College of midwives information for antenatal and postnatal women.