Retail and Customer Service Level 1 Course


Realise Training have a ‘Retail and Customer Service Level 1’ course starting on Tuesday 22nd of June at 10:00 – 12:00.

Course timetable:

Tuesday 22nd of June -10:00 – 12:00

Thursday 24th of June -10:00 – 12:00

Monday 28th of June -10:00 – 12:00

Wednesday 30th of June -10:00 – 12:00

Friday 2nd of July -10:00 – 12:00

The course is accredited and candidates will receive a certificate, fully funded by the Adult Educational Budget. The course takes place online – candidates must have a smartphone/tablet or computer/laptop and access to the internet.

About the course

The course is delivered by one of our specialist Tutors: The Level 1 Award in Retail & Customer Service is a five session course designed for those are currently in; or want to gain entry to a retail or customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs – Principles of Maintaining Customer Service through Effective Handover – Principles of Resolving Customer Service Problems, Retail Selling Process and Stock control.

This would be the perfect course for candidates who want to get back into employment, gaining 5 individual qualifications in 5 sessions.


The candidates must be 19+ and live and work in England.

To send candidate details over – email Gabrielle (details below) their name, mobile and email address – we will do the rest.

More information

For more information please contact me:







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