Vacancy: Trainee Adviser with Citizens Advice Wirral

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Are you good on the phone? Do you communicate well by email and face to face? Do you like helping people access information and get the right advice? Join us as a trainee adviser and be part of our advice team.  

This exciting role, as part of a team of staff and volunteers, will train you to  provide information and advice by email, telephone, web-chat and face to face, including outreach settings.

Advisers research all client options, complete basic form filling (sometimes over the telephone), explain rights and responsibilities and negotiate with third parties.  Full training will be provided.

Skills required include good written and verbal communication skills, ability to use a range of IT systems and accurate recording skills.

Salary: £10,970.79 per annum (21 hours per week)

If you feel you are the right person for the role, and would enjoy working as part of a passionate, dedicated team please find the Job Description and Person Specification, and Application Form and Guidance Notes links here.

Completed electronic applications should be returned to [email protected]

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