Vacancy: Caseworker with Citizens Advice Wirral


An exciting opportunity has arisen for a dynamic and experienced caseworker to join our dedicated Ask Us Wirral team of paid staff and volunteers. Consideration may be given to a Trainee who can demonstrate some experience and a willingness to develop the skills required for this role.

If you have experience of carrying out casework for individuals including benefits, housing, employment, debts, apply now.

You will deliver advice over the phone and face to face in settings across Wirral including GP surgeries, community outreach locations and on occasion in individuals homes.

This exciting role, as part of Citizens Advice Wirral’s team, includes acting for the client where necessary and will include benefit appeal and tribunal work.

Hours: 21 per week

Contract: Permanent

Salary: Actual £13,800 (FTE £23,001) / If trainee, £13,110 actual

If you feel you are the right person for the role, and would enjoy working as part of a passionate, dedicated team please click on these links to the Job Description and Person Specification, the application form and the application guidance notes

Completed electronic applications should be returned to [email protected]

Closing Date: 12 Noon Wednesday 14th August 2019

Interview Date: w/c 19th August 2019

Citizens Advice Wirral is an equal opportunities employer and does not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.

If this vacancy is not for you, but you wish to be part of our dynamic organisation, please check out our volunteering page here.


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