Results: Salary & Organisational Culture Survey 2020

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It’s time to reveal the results of the 2020 CharityComms Salary and Organisational Culture Survey to see what you really think of the sector.

The challenges faced by the third sector in the last year have been hit on a completely different scale. this includes having to move services online almost overnight, to balancing increased pressure to meet service demand with supporting staff welfare.

More than 7,200 charities and almost 1,500 community interest companies and societies had made use of the furlough scheme during the month of December 2020.

The sector also came together to form collaborations, support networks and campaigns such as #NeverMoreNeeded – a cross-sector initiative to shine a light on the amazing work charities are doing in the pandemic. The past year has revealed the extent of the vulnerability of many parts of society and just how essential the sector is in supporting them in multiple, vital ways.

So what effect has this all had on those people working in communications in the charity sector? Additional questions were included in this year’s survey to see what added effects the pandemic has had on salaries and working culture. Not surprisingly, increased working hours and the impact on mental health emerged strongly.

Some positives include a significant increase of just over 10% in the number of charity communicators who feel that their role is more valued (61.7%) with the average salary for charity communicators increased by 6% to £38,602 in 2020.

See the full report here.

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