Job Vacancy: ASK US WIRRAL Adviser

0

Location: Home Working and variety of Wirral venues 

Salary: £20,025 pro rata

Hours: 21 per week

Contract type: Fixed term until 31st March 2022

Do you value openness, honesty and fairness in the workplace?

Are you professional and approachable?

Do you value a workplace that empowers its employees, through encouragement and support?

If yes, this could be the job for you!

This exciting role will help people by working as part of a team of staff and volunteers, to provide information and advice by email, telephone, web-chat and face to face video conferencing, as well as face to face appointments and outreach (when Covid-19 rules allow). 

Advisers will research all client options, complete basic form filling, explain rights and responsibilities, and negotiate with third parties.  Skills required include good verbal and written communication skills, ability to use a range of IT systems and accurate recording skills.

Employee benefits include:

  • A flexible working week
  • 25 (pro rata) days annual leave plus bank holidays
  • A contributory pension scheme (subject to a successful 3 month probationary period)

If you feel you are the right person for the role, and would enjoy working as part of a passionate, dedicated team please click here for the job description and personal specifications details. The complete our application and monitoring form

Completed electronic applications should be returned to jobs@citizensadvicewirral.org.uk 

Closing Date:  Tuesday 13th April 2021, 12 noon

Interview Date: Week commencing 19th April 2021 by Google Meet

Caseworker (Trainee may be considered)

Location: Home working and a variety of Wirral venues

Salary: FTE £24,165 (Trainee C/W £22,957) 

Hours: 35 per week

Contract type: Fixed term until March 2022 

Do you want to feel that you are making a real difference to people’s lives?

Are you professional and approachable?

Do you value a workplace that empowers its employees, through encouragement and support?

If yes, this could be the job for you!

An exciting opportunity has arisen for a dynamic and experienced caseworker to join our dedicated Ask Us Wirral team of paid staff and volunteers. If you have experience of carrying out casework for individuals including benefits, housing, employment, debts, apply now.  You will deliver advice over the phone and other media, including Face to Face settings across Wirral including GP surgeries, community outreach locations and on occasion in individuals homes (if Covid-19 Rules allow) 

This exciting role, as part of Citizens Advice Wirral’s team, includes acting for the client where necessary and will include benefit appeal and tribunal work.

Employee benefits include:

  • A flexible working week
  • 25 (pro rata) days annual leave plus bank holidays
  • A contributory pension scheme (subject to a successful 3 month probationary period)

If you feel you are the right person for the role, and would enjoy working as part of a passionate, dedicated team please click here for the job description and personal specifications details. The complete our application and monitoring form

Closing Date: Friday 16th April 

Interview Date w/c Mon 26th April by Google Meet

Citizens Advice Wirral is an equal opportunities employer and does not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.

Share.

Comments are closed.

Subscribe To OurMonthly News Bulletin

Subscribe To OurMonthly News Bulletin

Don't worry! No spam! To our subscribers we send information on some of the important policy changes effecting the third sector, news on local events and a lot more.

You have Successfully Subscribed!