Involve Northwest are recruiting!

Vacancy: Team Administrator (Office Support)

Job Title: Team Administrator (Office Support)

Full Time: 35 hours per week (Monday – Friday)

Salary: £17,500 per annum

Project: ReachOut / Ways to Work

Duration: Fixed Term until 30^th June 2021

Funded by: European Social Fund, Wirral Council and Liverpool City Region

Location: Royal Standard House, Rockferry and The Laurie’s, Birkenhead

Roles/Responsibilities

To provide direct administration to a team of employability advisors.
To ensure quality checks are carried out on all paperwork and evidence submitted.
To input accurate client information onto a centralized database (Hanlon).
To handle sensitive client information and remain confidential at all times.
To methodically file confidential documents to ensure all paperwork can be tracked and accessed easily.
To efficiently handle incoming telephone enquiries and refer as required.
To collate information to support the monitoring and recording of outcomes.
To administer bookings, purchases and payments.
To provide excellent customer service and customer interaction to new clients and visitors.
To undertake such other functional administration tasks as required by management.
To implement and maintain internal centralised databases.
To devise and maintain office administration duties to ensure the office is an effectively smooth running facility for employees.
Assist with day to day operations of the HR functions and duties of a large staff team.
Adhere and implement relevant company processes.
Co-ordinate inductions, staff training, team meetings and probationary meetings.
Co-ordinate employee DBS certificates.
To adhere and comply with ISO9001:2015 Quality Management System and GDPR
To represent Involve Northwest in the best possible manner at all times and to promote the positive reputation and image of the organisation.

Skills and Experience

Essential

At least 3 years of working in a busy office environment
Knowledge of administrative procedures and project delivery
Excellent administration and organisational skills.
Excellent computer skills with experience in using the major Microsoft programs.
Ability to monitor, record and produce report information.
Excellent team work and networking skills.
Experience of managing own workload and working effectively within a team.
Able to work in an office environment that often demands high levels of concentration, while coping with frequent interruptions
Good problem solving ability
A proactive approach to work with the ability to “think on your feet”
Able to work with confidential information
Conscientious, trustworthy and reliable

Desirable

Closing Date: Monday 17^th August 2020 12pm

Interview: Wednesday 9^Th September 2020

For an application pack please email:

Alternatively you can download an application from our website: www.involvenorthwest.org.uk

Involve Northwest is working towards being an equal opportunities organisation and welcomes applicants from a wide range of backgrounds.