Four new vacancies at Citizens Advice Wirral

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Project Lead

Location: Wirral

Salary: £ 24,990

Hours: 35 per week

Contract type: Fixed Term until 31 March 2020

Citizens Advice Wirral will deliver a new service to support people to make a new Universal Credit claim and empower them to be ready for when their first payment arrives.  We are looking for an experienced Project Lead to support the implementation and delivery of the Help to Claim service and other projects, and to be responsible for staff and volunteers based in these projects.

The successful applicant will ensure agreed systems and processes are applied, that result in a high quality, well run Help to Claim service and other projects as required.

Employee benefits include:

  • A flexible working week
  • 25 (pro rata) days annual leave plus bank holidays
  • A contributory pension scheme (subject to a successful 3 month probationary period)

If you feel you are the right person for the role, and would enjoy working as part of a passionate, dedicated team please request an application pack from [email protected]

Closing Date: 9am Monday 11th February 2019

Interview Date:  Interviews Tuesday 12th February 2019 – please keep this date free

Start date: 1st March 2019

Citizens Advice Wirral is an equal opportunities employer and does not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.


Help to Claim Adviser

Location: Wirral

Salary: £ 20,200 (pro-rata)

Hours: 2 roles at 35 per week, 1 role at 21 hours per week

Working hours on rota from 7.45am until 6.15pm

Contract type: Fixed Term until 31 March 2020

Citizens Advice Wirral will deliver a new service to support people to make a new Universal Credit claim and empower them to be ready for when their first payment arrives.  We are looking for experienced advisers who can demonstrate good IT skills and a knowledge of Welfare Benefits, including Universal Credit.

You will have excellent communication skills with the ability to interview and support clients face to face, by telephone and using digital channels.

Employee benefits include:

  • A flexible working week
  • 25 (pro rata) days annual leave plus bank holidays
  • A contributory pension scheme (subject to a successful 3 month probationary period)

If you feel you are the right person for the role, and would enjoy working as part of a passionate, dedicated team please request an application pack from [email protected]

Closing Date: 9am Monday 11th February 2019

Interview Date:  Interviews Tuesday 12th February 2019 – please keep this date free

Start date: 1st March 2019

Citizens Advice Wirral is an equal opportunities employer and does not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.

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