Funding to Support Vulnerable Energy Consumers – Deadline 18th October 2019


Energy Saving Trust has been appointed by Ofgem to distribute payments from energy companies who may have breached rules. The funds can pay for anything from making a home more energy-efficient to providing advice that helps consumers keep on top of their bills. Projects should be of benefit to people in England, Scotland and Wales.

Our role in the scheme

Energy Saving Trust has developed an open application process for charities seeking funding from the Energy Redress Scheme. Successful projects will be selected with input from an independent panel of experts and could cover a range of locations across England, Scotland and Wales. We will be administering the scheme until 2021.

Scheme Priorities

Core priority: Supporting energy consumers

The Energy Redress scheme aims to:

  • Support energy consumers in vulnerable situations and
  • Deliver benefits to the types of consumers that were negatively impacted by the specific issues that triggered the Redress payment. 

In addition to this core priority, up to 15% of Energy Redress funds can support the development of: 

Innovative products and services related to energy 

Innovation projects must:

  • Have a realistic prospect of delivering benefits to existing and/or future energy consumers; 
  • Should help to reduce the environmental impact of energy use and
  • Are efficiently managed and provide good value for money.


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