Citizens Advice Wirral Urges People to Take Action to Tackle Their Debts


Citizens Advice Wirral is urging people not to ignore any debts they have during the coronavirus pandemic.

While there is a temporary hold on bailiff action and evictions due to the current crisis, there is a real concern that once these actions resume, people will find themselves in great financial hardship. 

Carol Johnson-Eyre, Chief Executive Officer at Citizens Advice Wirral said, “Since the pandemic we have seen half the number of people asking for help with their debts. This is very worrying as although action against debts are currently paused, the debt has not gone away. People need to take action now to manage their debts. If they are not sure where to start or need some help we are here to help them.

Additionally, the number of people receiving a reduced income due to furlough, or losing their jobs means that more people are struggling to pay their bills, and they are starting to get into debt.

Julie Webster, Wirral’s Director of Public Health said, “Worrying about your financial situation or debts can have a negative effect on your mental health. Citizens Advice Wirral provides free, impartial debt advice to residents across Wirral and continues to provide advice by phone in these uncertain times. If you are experiencing money worries during the coronavirus (COVID-19) pandemic,   I would urge you to  contact Citizens Advice Wirral through the Ask Us Wirral servicewho can help to guide you through a range of issues.”

With a team of dedicated debt caseworkers, Citizens Advice Wirral is ideally placed to offer advice and support to Wirral residents struggling with debts.  After a full assessment, possible debt solutions are presented and explained ensuring that the client is fully involved every step of the way.  They will then be able to choose the right solution for them and will be guided through next steps. 

No matter how small or large your debts are Citizens Advice Wirral can help. If you would like help and advice to deal with your debts, or with any other issues please call the friendly team at Ask Us Wirral on 0300 33 00 111.


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