Shop Manager with British Red Cross (Hoylake)


We have an exciting opportunity for an experienced, enthusiastic retailer with excellent customer service skills to join our shop in Hoylake.

Every year thousands of customers visit our shops, looking to pick up a little gift or to treat themselves. Our shops are no ordinary shops however, with pennies raised going directly to helping people in crisis. Did you know that just 66p could buy 100 water purification tablets to clean dirty water? And this is where you come in!

As a Shop Manager, you will be responsible for the management and successful delivery of a customer focussed shop team that is the ‘window of the Red Cross’ on the high street.

The post holder will be responsible for achieving store profits and targets, and will be accountable for the effective management of finances, stock, premises and administration. You will use your strong leadership skills to motivate and manage a team of paid staff and inspiring volunteers to ensure they receive ongoing support and training. Together, you’ll maintain a well merchandised shop that pushes the boundaries and maintains the British Red Cross’ image and reputation.

We’re also keen to embed our shops in the local community, so we’re looking for someone can use their entrepreneurial flair to seize local trading opportunities and promote volunteering with us.

Job Title: Shop Manager

Location:  Hoylake

Hours: 35 hours per week – including weekends

Contract type: Permanent

Salary:  £15,670 per annum for 35 hours per week

We’ve got an opening…

This role might be for you if…

  • You’ve got retail experience at supervisory level.  You can deliver outstanding customer service and you’re comfortable with organisational and cash handling duties too.
  • You know how to get the best out of people. You have proven management skills to develop and inspire your team.
  • You’re a goal getter. You can work to targets and use your initiative to achieve positive results.
  • You get ‘us’. You care about the Red Cross cause and have the skills and knowledge to promote the shop in the local community as the charity retailer of choice.  An understanding of issues related to working with volunteers would also be advantageous.

To find out more and apply, please visit the advert on our website ( and complete our online application form

Closing date for applications is 23:59 on Thursday 10th May 2018


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